The tech jobs are located at two sites: one in Nantes that handles business issues and one in Paris that handles the Maisons du Monde website.. The web marketing department is also located in Paris to provide the best user experience in every country!
Read on for a testimonial and two videos illustrating these exciting jobs!
The tech jobs
E-marketing
Jean Baptiste, Development Engineer in the IT department
How did you discover Maisons du Monde?
I discovered Maisons du Monde when I worked here as an IT consultant for a few months. The work was exciting and when I was offered a job at the end of the mission, I immediately said yes. Stability and being able to work on long term projects were determining factors in my decision.
What do you like most about your current job?
Being in contact with the users, without a doubt!
I'm in charge of designing computer systems for our internal users and then I support them day to day. For example, I worked on a system to process merchandise imports. Users tell us what they need, and we find the best solutions.
My duties:
- Design and develop computer systems for the internal staff
- Support users day to day
Mu qualities 
:
- Ability to explain things
- Analytical skills
How did you discover Maisons du Monde?
I discovered Maisons du Monde when I worked here as an IT consultant for a few months. The work was exciting and when I was offered a job at the end of the mission, I immediately said yes. Stability and being able to work on long term projects were determining factors in my decision.
What do you like most about your current job?
Being in contact with the users, without a doubt!
I'm in charge of designing computer systems for our internal users and then I support them day to day. For example, I worked on a system to process merchandise imports. Users tell us what they need, and we find the best solutions.
What are the qualities needed to be a Development Engineer?
Besides the technical skills related to computer engineering, you need communication skills. You need to be able to discuss and understand what the users need. Being able to get things done quickly is also an important quality.
Can you describe a typical day?
Every day is different.
Part of what we do is check that the systems we set up are working properly. But we also spend time writing specifications and doing actual development work. Finally, there are also meetings and activity tracking.
Do you have a story to tell that reflects the spirit and values of Maisons du Monde?
One day during a meeting at the head office where each department representative was supposed to introduce themselves in a few sentences, it was a stylist's turn. She was so dedicated and passionate about her job that we couldn't get her to stop!
That's Maisons du Monde, most people really love their jobs!
Aurélien, Application Support Specialist
How did you discover Maisons du Monde?
I learned about Maisons du Monde from an acquaintance of mine who worked for the company. She told me of a hot line position that was being created, I applied and was hired. I already had a few years' experience in IT hardware and network support. And then a few months ago, Maisons du Monde offered me a promotion to an application support job.
What do you like most about your current job?
The two jobs are a little different: as a Hotline support person, you handle day to day computer problems encountered by staff, mainly at headquarters. You also set up workstations and work on the network. It's quite diverse, there are a lot of calls. In my new application support job, I have fewer requests for help, but they are more advanced and technically more interesting.
I'm very pleased to provide support and help others in a field that interests me.
My duties:
- Solve computer problems
- Support users day to day
My qualities :
- Listening skills
- Ability to explain things
- Patience
How did you discover Maisons du Monde?
I learned about Maisons du Monde from an acquaintance of mine who worked for the company. She told me of a hot line position that was being created, I applied and was hired. I already had a few years' experience in IT hardware and network support. And then a few months ago, Maisons du Monde offered me a promotion to an application support job.
What do you like most about your current job?
The two jobs are a little different: as a Hotline support person, you handle day to day computer problems encountered by staff, mainly at headquarters. You also set up workstations and work on the network. It's quite diverse, there are a lot of calls. In my new application support job, I have fewer requests for help, but they are more advanced and technically more interesting.
I'm very pleased to provide support and help others in a field that interests me.
What are the qualities needed to be an application support specialist?
Certainly the ability to listen and understand the user's problem. You need to keep in mind that the employees are not IT professionals and so they don't describe the incident with the words we would use. So sometimes you need to figure out the problem and in this case patience can be a useful quality.
Can you describe a typical day?
There are incidents that are recurrent and that we check for every morning, but overall our day to day work is determined by the requests for support from users. In an ideal world where everything runs perfectly, we wouldn't have any work ... But that never happens!
In addition to detecting and understanding the incident, we need to provide a solution on our own whenever possible. Otherwise, if for example there is a real problem with the application itself, we transfer the request to the development department.
In all circumstances, we are the ones who interact with the user to make sure the incident is resolved.